@Work

Co-managed the team which supported a suite of 40+ Web applications (ColdFusion, HTML, JS, Ruby on Rails, PHP) critical to CenturyLink Wholesale and used daily by thousands of internal and external users. Met with client shakeholders to clearly define requirements, set expectations, scheduling, creating technical documentation, and provide necessary training.

Business as usual consisted of responding to user issues, application outages, client initiatives, error reports, CenturyLink policy changes, branding updates, required documentation and normal application maintenance.

Managed several larger migrations of applications to the updated web technology platforms or new server/database environments. Navigated CenturyLink hoops and processes as necessary while meeting oft-changing deadlines and expectations. Worked with a team at times separated by four states and several countries, almost exclusively off-site, across various time-zones.

For many years work centered around less frenetic accounts with comfortable deadlines and well organized clients. Much to my surprise, the drastically more exciting pace of managing a high level corporate account vastly appealed to me. I learned I still love the smell of chaos in the morning, provided it comes with coffee.

Why Aren't I Still Working There?
CenturyLink took the account in-house and terminated the contract with UpTop in the summer of 2018.